Our Contact Center Division is built on the wisdom that employee experience (EX) = customer experience (CX). Employee experience starts with us and how we treat, communicate, and guide employees through the hiring and onboarding process, both with Partners and with our Contact Center clients. We possess an expert understanding of the nuances within different contact center skill sets and provide only the most qualified talent for your staffing needs. Our national recruiting teams excel at volume hiring projects with a laser focus on retention and productivity goals. Our Contact Center team has been embedded in the industry, serving as Contact Center Consultants, Managers, and recruiters for more than 25 years. We invest in learning about industry trends as active members of CCNG (Contact Center Networking Group). As your Partner, we will offer more than just candidates as industry hiring experts to be part of your organization’s staffing strategy.
We have a sole focus on the contact center industry and specialize in recruiting the top, customer-centric talent across the following areas and beyond.
Customer Success Stories
Read our employee and client testimonials to learn how we make staffing personal.